LESSON 2 – Some good advices for story telling (from « once upon a digital time » by Brian Solis for LinkedIn) :
- Did you know that 80% of B2B buyers expect the same buying experience as B2C customers? B2B customers expect the same personalized and seamless cross-channel and cross-device experiences. This is exactly the time to break new ground. Your customers need you.
- INFORMATION becomes currency. RELEVANCE becomes the new viral. UTILITY is the new experience. The goal is to talk to and through people and to build a community where the value of belonging is measured in how people feel and what they can do differently as a result of your engagement.
- Storytelling is both art and science, it’s a dance. It requires emotion, human connection, and an understanding of what motivates and inspires action It’s even harder for business, in that you need the data to know what your customers want. It’s not for everyone, that’s why great storytellers often become cultural icons. Spielberg, Hemingway, Orwell, Grisham, Ogilvy, Bernbach, etc.